SetPoin-Reppot

Logitech DevCheck 5.33.14 started - 02/04/13 18:16:10


Problem code 1050 (ProblemNoDevicesPluggedIn)

Problem: No SetPoint device is or has ever been plugged in.

Cause: If the device is working, its identity may be hidden by a KVM switch or
virtual machine software. If the device is not working then the device
may be defective, a USB hub may have failed, or a USB hub or USB controller
may be disabled or uninstalled in device manager.

Solution: Make sure the device is plugged in and reboot the computer.


---------------



******************** Problem detection and diagnosis complete

DevCheck

Hid Service is running and Ok

KHAL path: C:\Program Files\Common Files\LogiShrd\KHAL3\
KHAL file version: 5.50.98
KHAL flags: 0x00000008

KHAL reports 5.50.98

KHAL devices:
0.062 Enum Complete
0.109 Done

SetupAPI Logitech devices present:
Total of 0 Logitech devices

KHAL dumpfile:
0.000 LD_DUID DUID = 0x0000000000600060
0.000 LD_POSITION ThisPos = 0x0000000000600060
0.000 LONG bStarted = TRUE
0.000 LONG bVisible = FALSE
0.000 LD_DEVICE_MODEL Model = 0x00000001
0.000 LD_UMD_TYPE ModelSetByUMD = 0x0000000D
0.000 LD_DUID ParentDevice = 0xFFFFFFFFFFFFFFFF
0.000 LD_DUID MasterDevice = 0xFFFFFFFFFFFFFFFF
0.031 LD_BUS_TYPE BusType = 0x00000000
0.031 DEVINST AncestorInstance = 0x00000000
0.031 LD_DEVICETYPE DeviceType = 0x00000000
0.031 ULONG DeviceIndex = 0x00000000
0.031 CHAR[] sPersitentName =
0.031 CHAR[] sModelName = DeviceManager
0.031 DWORD[] CapsList = 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000...
0.062 BOOL bCapsLoaded = TRUE
0.062 DWORD dwDataValidFlags = 0x00000000
0.062 DWORD dwEventEnabledFlags = 0x00000000
0.062 ULONG ulChannel = 0x00000000
0.062 BOOL bChannelError = FALSE
0.062 ULONG ulBatteryStatus = 0x00000000
0.062 LD_POWER_STATE PowerState = 0x00000000
0.062 ULONG ulBatteryLevel = 0x00000000
0.062 ULONG ulBatteryRange = 0x00000000
0.062 ULONG ulRawBatteryValue = 0x00000000
0.062 ULONG ulNominalBatteryMileage = 0x00000000
0.062 LD_HANDLE hEnhancedBatteryNotification = 0xFFFFFFFFFFFFFFFF
0.062 FILETIME LogFileLastModifiedTime = 0x0000000000000000
0.062 double CurrentDischargeRate = 0.000000
0.062 __int64 LastChangeTime = 0x0000000000000000
0.062 BOOL bCapsLoaded = TRUE
0.062 LD_HANDLE devmgr.DeviceEventArrival = 0x0000000000020000
0.062 LD_HANDLE devmgr.DeviceEventRemoval = 0x0000000000060002
0.062 LD_HANDLE devmgr.UnknownDeviceEvent = 0x0000000000040001
0.062 LD_HANDLE devmgr.DeviceEventDump = 0x0000000000110006
0.062 LD_HANDLE devmgr.UserSessionEvent = 0x00000000000C0005
0.062 LD_HANDLE devmgr.EnumerationCompleteEvent = 0x0000000000080003
0.062 LD_HANDLE devmgr.CursorSettingsChangeEvent = 0x00000000000A0004
0.062 LD_HANDLE devmgr.ExclusiveClient = 0xFFFFFFFFFFFFFFFF
0.062 LD_HANDLE devmgr.ExclusiveFilter = 0x00000000
0.062 DWORD UMDcreated = 0x00000001
0.062 DWORD UMDstarted = 0x00000001
0.062 DWORD UMDflavor = 0x00000000
0.062 DWORD UMDrelationship = 0x00000000
0.062 DWORD[] MintermList = 00000000 00000000 00000000 00000000 00000000
0.062 ULONG MintermListCount = 0x00000000
0.062 BOOL MintermListLoaded = FALSE
0.062 HANDLE hDeviceUMDStateMutex = 0x0000000000000294
0.062 HANDLE hFunctionAndEventListMutex = 0x0000000000000298
0.062 struct* pFctList = 0x00000000002D8BF0
0.062 ULONG ulFctCount = 0x00000009
0.062 struct* pEvtList = 0x00000000002FB6D0
0.062 ULONG ulEvtCount = 0x00000007
0.062 tRemoveLock[] RemoveLock = 00000001
0.062 tModelInfo* pModelInfo = 0x00000001
0.062 LD_POSITION[] ClientChangedDeviceSetting = 00000001
0.062 Enum Complete
0.109 Done

******* Logfiles for all devices:
Cannot read file C:\Windows\setupapi.log (err=2)


File C:\Windows\ldpinst.log:

1>
1>
1>
1> ****************************************
1> New Trace started at 17:55 on 02/04/2013 (Local)
1> ****************************************
1> ****************************************
1> LDPINST called with following command line
1> "C:\PROGRAM FILES\COMMON FILES\LOGISHRD\CDDRV3\LDPINST.EXE" /L /R:LOGITECH /P:8A7CC961-B5CA-4E40-A8EC-74ACBC81B116,250,800,1000
1> ****************************************
1> *********************** OS INFO DUMP *****************************
1> OS: [WINDOWS 7]
1> * LDPINST version: [5,50,98,0]
1> * OS version: 6.1
1> * ServicePack version: 1.0
1> * ServicePack: Service Pack 1
1> * Platform ID: 2
1> * Build number: 7601
1> ******************************************************************
1> Waiting for another instance to close...
1> UI Window name parsed "8A7CC961-B5CA-4E40-A8EC-74ACBC81B116"
1> Parsed UI Min report value 250
1> Parsed UI Max report value 800
1> Parsed UI 100% value 1000
1> Scaning '\\?\C:\Program Files\Common Files\LogiShrd\CDDRV3\store\*.*' for files to restore.
1> Store does not exist.
1> ****************************************
1> INSTALLING
1> ****************************************
1> Configuration tool setup successfull.
1> Wait for pending installation to complete...
1> Building INI file list (Install).
1> INI file 'bluetooth.ini' is active.
1> INI file 'Eqd4.ini' is active.
1> INI file 'hidkbd.ini' is active.
1> INI file 'hidmou.ini' is active.
1> INI file 'legacy.ini' is NOT active.
1> INI file 'ps2kbd.ini' is NOT active.
1> INI file 'ps2mou.ini' is NOT active.
1> Building INFs list to be installed for flavor [logitech]
1> Added INF file : 'LBTCoIns.inf'.
1> Added INF file : 'lRcvBthK.inf'.
1> Added INF file : 'frmupgr.inf'.
1> Added INF file : 'LCSRBTHK.inf'.
1> Added INF file : 'Lfeqdusb.inf'.
1> Added INF file : 'Lfhideqd.inf'.
1> Added INF file : 'LfHidUsb.inf'.
1> Added INF file : 'LfHidHid.inf'.
1> Added INF file : 'LfKbdHid.inf'.
1> Added INF file : 'Lfunkraw.inf'.
1> Added INF file : 'LfMouHid.inf'.
1> Building INFs to be un-installed.
1> Added INF file : 'JBTCoIns.inf'.
1> Added INF file : 'JRcvBthK.inf'.
1> Added INF file : 'JCSRBTHK.inf'.
1> Added INF file : 'Jfeqdusb.inf'.
1> Added INF file : 'Jfhideqd.inf'.
1> Added INF file : 'JfHidUsb.inf'.
1> Added INF file : 'JfHidHid.inf'.
1> Added INF file : 'JfKbdHid.inf'.
1> Added INF file : 'Jfunkraw.inf'.
1> Added INF file : 'JfMouHid.inf'.
1> Added INF file : 'LKbdPs2K.inf'.
1> Added INF file : 'LMouPs2K.inf'.
1> Added INF file : 'JKbdPs2K.inf'.
1> Added INF file : 'JMouPs2K.inf'.
1> Added INF file : 'FgHidHid.inf'.
1> Added INF file : 'FgHidUsb.inf'.
1> Added INF file : 'FgKbdHid.inf'.
1> Added INF file : 'FgMouHid.inf'.
1> Added INF file : 'LKbdBthK.inf'.
1> Added INF file : 'Lhidppke.inf'.
1> Added INF file : 'Lhidusbk.inf'.
1> Added INF file : 'LRcvUsbK.inf'.
1> Added INF file : 'LUSBClnK.inf'.
1> Added INF file : 'LKbdHidK.inf'.
1> Added INF file : 'JKbdHidK.inf'.
1> Added INF file : 'LKbdUsbK.inf'.
1> Added INF file : 'LMouHidK.inf'.
1> Scanning for connected Logitech hardware...
1> Size of DevIdList is 45994 bytes.
1> No new device found.
1> 11 INFs to register. 0 Devices to update (0 are connected).
1> Un-installing INF files.
1> Removed 0 files.
1> Time Spent (Uninstalling INF) : 22 sec.
1> Un-installing INF files if version is different .
1> Removed 0 files.
1> Installing INF : c:\program files\common files\logishrd\cddrv3\lbtcoins.inf
1> Successfully copied as C:\Windows\INF\oem62.inf
1> DrvStore:C:\Windows\System32\DriverStore\FileRepository\lbtcoins.inf_amd64_neutral_e2f618418b0b478f\lbtcoins.inf.
1> Time Spent (Installing INF) : 4 sec.
1> Installing INF : c:\program files\common files\logishrd\cddrv3\lrcvbthk.inf
1> Successfully copied as C:\Windows\INF\oem63.inf
1> DrvStore:C:\Windows\System32\DriverStore\FileRepository\lrcvbthk.inf_amd64_neutral_807ba8044033c060\lrcvbthk.inf.
1> Time Spent (Installing INF) : 2 sec.
1> Installing INF : c:\program files\common files\logishrd\cddrv3\frmupgr.inf
1> Successfully copied as C:\Windows\INF\oem64.inf
1> DrvStore:C:\Windows\System32\DriverStore\FileRepository\frmupgr.inf_amd64_neutral_b5d2e43c95cabb3d\frmupgr.inf.
1> Time Spent (Installing INF) : 1 sec.
1> Installing INF : c:\program files\common files\logishrd\cddrv3\lcsrbthk.inf
1> Successfully copied as C:\Windows\INF\oem65.inf
1> DrvStore:C:\Windows\System32\DriverStore\FileRepository\lcsrbthk.inf_amd64_neutral_7a49c6253fc312cb\lcsrbthk.inf.
1> Installing INF : c:\program files\common files\logishrd\cddrv3\lfeqdusb.inf
1> Successfully copied as C:\Windows\INF\oem66.inf
1> DrvStore:C:\Windows\System32\DriverStore\FileRepository\lfeqdusb.inf_amd64_neutral_67eb1457002aaa34\lfeqdusb.inf.
1> Time Spent (Installing INF) : 1 sec.
1> Installing INF : c:\program files\common files\logishrd\cddrv3\lfhideqd.inf
1> Successfully copied as C:\Windows\INF\oem67.inf
1> DrvStore:C:\Windows\System32\DriverStore\FileRepository\lfhideqd.inf_amd64_neutral_0a642c262d41ce55\lfhideqd.inf.
1> Time Spent (Installing INF) : 1 sec.
1> Installing INF : c:\program files\common files\logishrd\cddrv3\lfhidusb.inf
1> Successfully copied as C:\Windows\INF\oem68.inf
1> DrvStore:C:\Windows\System32\DriverStore\FileRepository\lfhidusb.inf_amd64_neutral_6e36a9927eed87b4\lfhidusb.inf.
1> Time Spent (Installing INF) : 1 sec.
1> Installing INF : c:\program files\common files\logishrd\cddrv3\lfhidhid.inf
1> Successfully copied as C:\Windows\INF\oem69.inf
1> DrvStore:C:\Windows\System32\DriverStore\FileRepository\lfhidhid.inf_amd64_neutral_1fddd735ce9ee56c\lfhidhid.inf.
1> Time Spent (Installing INF) : 1 sec.
1> Installing INF : c:\program files\common files\logishrd\cddrv3\lfkbdhid.inf
1> Successfully copied as C:\Windows\INF\oem70.inf
1> DrvStore:C:\Windows\System32\DriverStore\FileRepository\lfkbdhid.inf_amd64_neutral_3c282ed8dffed910\lfkbdhid.inf.
1> Time Spent (Installing INF) : 1 sec.
1> Installing INF : c:\program files\common files\logishrd\cddrv3\lfunkraw.inf
1> Successfully copied as C:\Windows\INF\oem71.inf
1> DrvStore:C:\Windows\System32\DriverStore\FileRepository\lfunkraw.inf_amd64_neutral_4660ac988c76c7d4\lfunkraw.inf.
1> Time Spent (Installing INF) : 1 sec.
1> Installing INF : c:\program files\common files\logishrd\cddrv3\lfmouhid.inf
1> Successfully copied as C:\Windows\INF\oem72.inf
1> DrvStore:C:\Windows\System32\DriverStore\FileRepository\lfmouhid.inf_amd64_neutral_4dbfb48169148b7e\lfmouhid.inf.
1> Time Spent (Installing INF) : 2 sec.
1> Scanning for connected Logitech hardware...
1> Size of DevIdList is 45994 bytes.
1> No new device found.
1> Progress bar full filling
1> Time Spent (Total) : 44 sec.
1> Exit Code : 0x0.
1> ****************************************
1> Trace Ended at 17:56 on 02/04/2013 (Local)
1> ****************************************


File C:\Windows\setuperr.log:

2>


File C:\Windows\inf\setupapi.app.log:

3>


File C:\Windows\inf\setupapi.dev.log:

4> ...scanning only last 5 MB of 6 MB log file...
4>
4>

Cannot read file C:\Windows\wdf01005inst.log (err=2)

Cannot read file C:\Windows\wdf01007inst.log (err=2)

Cannot read file C:\Windows\wdf01009inst.log (err=2)

Cannot read file C:\Windows\LkmdfCoInst.log (err=2)


File C:\Windows\CheckSvc.log:

5>
5> Starting trace at 18:16.10 on 2\4\2013
5> OS version: WIN_7
5> Service type is : 0x00000020.
5> Service is running.
5> Service is OK.
5> Ending trace at 18:16.10 on 2\4\2013


DevCheck finished - 02/04/13 18:16:13