Hello, there are different ways to contact a Weidian seller.
First there is WeChat, via the app. The seller's identifier is usually found at the top of their home page.
Good luck finding a seller who speaks English.
Not using WeChat, too complicated, I don't know if it has the translation. Moreover, it is really not practical to communicate like this with a smartphone, to know what product it is, the size, the price, etc... because you will see that it is possible to negotiate directly with the seller.
For 2 years, I have been using this method and I have never (or very rarely) gone to TaoBao again.
1- Use a PC to start and go to the page: https://sso.weidian.com/login/index.php?redirect=https%3A%2F%2Fweidian.com%2Fitem.html%3FitemID%3D1964837119%26wfr %3DBuyercopyURL or https://d.weidian.com/weidian-pc/login/index.html#/register/step1
2- Use automatic Google translation and create an account. Remember to use the translator at each stage if only to know what is required.
3- Among these fields to fill in, you are asked for a mobile number and to change the country code according to the telephone (ex: France= +33). It is important to fill in these fields for the very important telephone verification at this stage. Once verified connect, paying attention that the telephone code matches yours.
4- Once registered and connected, it is first possible to access the Weidian search:
https://h5.weidian.com/m/new-search/index.html?disableHeaderRefresh=1&wfr=shop&ifr=shopdetail&echatSourceTag=media%3D1%26staffId%3D5229%26staffName%3Dschnne%26companyId%3D84%26talkId%3D2324787%26echatTag%3Den&keyword
android app search.
For more precise searches, it is therefore better to install the application on a smartphone and carry out searches from there.
5- Download here: https://a.app.qq.com/o/simple.jsp?pkgname=com.koudai.weishop&ckey=CK1397044868579
Install it and connect, paying attention to your country code.
Here you are connected to both the application and your PC, it is important to use both versions at the same time to be able to communicate easily.
7- Search for an object via the android application. Choose something and once on the object page, select the small dialog box below it. You are redirected to the seller's chat page.
8-At this stage, various information is displayed in the dialog box as well as the photo of the desired item.
9- Click on it so that the photo is on your side in the conversation part.
10- Once all this is done, go back to your PC and refresh the page. You will see at the top right the small bubble indicating the status of the conversations.
https://weidian.com/item.html?itemID=1964837119&wfr=BuyercopyURL
Click on it (this should be added with a small annotation indicating that there is 1 message, the object consulted on android just before).
11- Now you are on the PC version chat page, you will find the conversation with the seller there. Click on it to access precisely the desired article. Finally you are back to your conversation about the coveted article with the photo of this one as on the application.
To return to the article page for information, then click on the small dialog box under the article to return to the chat.
We are now ready to discuss the desired item, availability, size, price, with the seller concerned directly. Which is much more efficient than via an agent who has 1000 things & ask 1000 different sellers and which allows you to benefit from discounts before putting the item in the basket. Some even provide control photos, in short we are almost there, the final stage is coming.
12- Negotiation, above all things, never expect a huge discount. On the item page, below the seller's name, there is a small green icon that indicates the seller's online status or when they were last online.
13- In general they respond within 24 hours, sometimes the conversion is live when they are connected.
The majority of sellers only understand Chinese (see even dialects depending on the geographical location of the seller).
Hence the need to go through google to translate instantly, a mobile + a pc is much easier than doing everything from your phone. The same method can be used for TaoBao with the AliWangWang application (available as a PC application in English) but the sellers are less responsive than on Weidian, plus there is much less choice. That's why I only use Weidian, on the other hand do not download the pc application, it is only in Chinese, you will have to uninstall it to be able to return to your dialog box via your browser.
Good luck